We respect your privacy and comply with the Nigeria Data Protection Regulation (NDPR) and other applicable laws.

1) Data controller
YAGO CHILDREN EDUCATIONAL STORE, 12A Mabinuori Dawodu street, Gbagada, Lagos. Contact support@yagoseries.com.

2) Information we collect
Contact details: name, email, phone, address.

Order details: products, payment confirmations, delivery information.

Account details: login email and preferences if you create an account.

Technical data: device, browser, IP address, cookies, and analytics data.

Messages: WhatsApp, SMS, email, and customer support interactions.

3) Children’s privacy
We sell to parents, guardians, and schools. We do not knowingly collect personal data from children without verifiable parental consent. If you believe a child has provided data to us, contact support@yagoseries.com and we will act promptly.

4) How we use data
To process orders, payments, and deliveries.

To provide customer support.

To send service messages and, with consent, marketing updates.

To improve our site, products, and safety.

To meet legal and regulatory obligations.

5) Legal bases
Consent, contract performance, legitimate interests, and legal obligation, as applicable.

6) Sharing your data
We share data with trusted providers who help us deliver our services (payment processors, couriers, IT and analytics). They must keep your data secure and use it only for our instructions. We do not sell your data.

7) International transfers
If we transfer data outside Nigeria, we will use appropriate safeguards.

8) Data retention
We keep data only as long as necessary for the purposes above and to meet legal requirements. Typical order records are kept for 6 years.

9) Your rights
You may request access, correction, deletion, restriction, or objection to processing. You may withdraw consent for marketing at any time. Contact support@yagoseries.com.

10) Security
We use administrative, technical, and physical safeguards to protect personal data.

11) Cookies
See our Cookie Policy for details on cookies and how to manage them.